Text Assist

Need an assist from Guest Services at a Sharks game? The SAP Center Guest Services staff has the answer. Our Text Assist program is being used to support and enhance our efforts to provide a guest-friendly environment for our fans!

In order to enhance your experience at SAP Center, we ask you to please assist us by simply sending a text message to Guest Services if you ever have an issue in your area or even a question about the Shark’s fan experience.

The Text Assist process is quick and simple and designed to provide you with an immediate response. Here’s how it works:

Text the number 1-940-4Assist or 1-940-427-7478 and include the issue, comment, or concern with your seating section, row, and seat.

Guest Services will reply, monitor your situation and request additional information if needed.

The Text Assist program is designed to enhance the guest experience at SAP Center. It is not to be used to communicate fraudulent, phony, or irrelevant messages. Mobile numbers that repeatedly send texts that are considered a nuisance will be prevented from communicating in the future.